In a tip sheet on its website, the group urges anyone staying at a hotel to investigate their room for pests before settling in. 'The industry has best practices that include using proactive measures and services, regular inspections, and vigilant monitoring in order to detect any potential problems early,' the group said in a statement to CBS MoneyWatch. The American Hotel & Lodging Association (AHLA) acknowledged that bedbugs do indeed often make their way into hotels because they can hitch rides in guests' luggage or on their clothing. When bedbugs are determined to be present, the room in question as well as surrounding rooms are cleaned to eradicate the bugs.Ī number of additional complaints were made at different resorts but responding inspectors did not detect any pests. A third-party expert then inspects the guest quarters. Its protocol for responding to bedbug complaints involves moving the guest to a new room and closing off the room from which the complain originated. 'In extremely rare cases involving bedbugs, we deploy comprehensive isolation, cleaning and extermination procedures that eliminate the problem and ensure other rooms and guests remain unaffected,' they added. The spokesperson said that the resort has 'robust preventative measures and response protocols to address and resolve any issues that may arise.' 'At that point, a third-party service will evaluate the situation and provide a recommendation on appropriate next steps, including professional treatment should anything be found.'Īn MGM Resorts International spokesperson confirmed a single bedbug incident, but said it took place more than one year ago. 'While highly unlikely, in the event of a complaint, we immediately isolate the affected room and its surrounding areas,' Arik Knowles, the hotel's vice president and general manager, said in a statement to CBS News. Planet Hollywood hotel and casino on Jin Las Vegas, Nevada.Ī spokesperson for Bally's Corp, the entertainment company that owns the Tropicana Las Vegas, outlined its protocol for responding to guest complaints about bed bugs, saying the hotel regularly administers 'preventative maintenance programs.' After the original room was treated, it was rented out again, according to the complaint. Circus Circus did not immediately reply to CBS MoneyWatch's request for comment.Īt the Tropicana Las Vegas, a guest who visited in late January 2023 said they found bedbugs in their room and were subsequently transferred to another room.

Bed bugs at blue chip casino